Case Study: The Value of Web-based Recall Alerts at Children’s Hospitals
Wednesday, April 21st, 2010
HOUSTON – Prior to 2008, Texas Children’s Hospital, a 560-bed facility, managed all product alerts and recalls through its quality and safety group, and recall notices were distributed via e-mail.
In June, 2009, RASMAS became operational at Texas Children’s Hospital. Texas Children’s has approximately 63 responders and a total of 10 coordinators, who are all involved in the overall alert process. These individuals ensure appropriate recall management responsibility across all product domains.
The hospital reports that staff receives recall notices in a more timely and comprehensive fashion than before. Accountability also has improved by assigning designated individuals to specific product domains.
For more details about the case, click here or on the RASMAS Case Study logo at top right.
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