No software to install

RASMAS is 100 percent web-based. This means that subscribing healthcare organizations can effectively and efficiently capture, manage, and process product alerts and safety notices directly from the web at any time from any location using any computer that has an Internet connection and a web browser. No software is required.

Computer Requirements

RASMAS has no specific computer requirements; it has been accessed successfully from various versions of Windows, Macintosh, and Linux desktop systems. All that is needed is sufficient capacity and a configuration that can run the required browser and features. Below are recommended browser versions known to work with RASMAS and the key browser features that must be enabled for operation with RASMAS. Standards, however, are always evolving and RASMAS advises keeping up with the recommended versions of browsers.

* Note: While RASMAS may work on other browsers or versions, we do not fully support those not listed in this table.

Minimum Features Enabled

RASMAS does not use special browser plug-ins or features. However, four basic features must be available for successful access.

• Secure Sockets Layer (SSL) for privacy and security.

• JavaScript for web page processing.

• RASMAS uses up to three types of session cookies: a session cookie, an LTPA Token, and a cookie that remembers what authenticated page you requested when you are sent to authenticate. Session cookies are destroyed immediately at the conclusion of your session.

• No caching of pages. At this time, RASMAS suggests the browser check for newer versions of stored pages every visit to the web page. Please remove caching on your browser or set caching to “automatically check for newer versions of stored pages” in your browser. This helps you receive the most accurate information from RASMAS and helps you avoid problems where the browser fails to receive updated pages from RASMAS.

Other requirements

• Adobe Acrobat: All documents available through Help and attached to alerts are created using Adobe Acrobat. Adobe Reader version 4 or later must be used to read these files. If you have difficulty opening Adobe documents, check the following setting on your Internet Explorer: Select Tools/internet options, then select the Advanced tab. Scroll to the bottom under Security and make sure that the following statement is not checked: “Do not save encrypted pages to disk.” Then attempt to open a RASMAS pdf attachment.
• Network Requirements: RASMAS is an internet application. Members must be able to connect to the internet to use the service. At this time, bandwidth requirements are fairly low and RASMAS will operate over a dial-up connection.

Existing subscribers should contact Member Support if you have concerns or questions regarding the technical requirements for RASMAS.